SERVICES

RETAIL PROTECTIVE SERVICES / LOSS PREVENTION

With unemployment and costs of living increasing, so to do the rates of retail offending. Organised Retail Crime combining with opportunist offending create a myriad of problems for retailers, affecting not only profitability, but the safety and morale of staff and customers.

 

Demand for law enforcement attendance to other events puts strain on officers to to attend every event, leaving both victim and offender with the impression of little repercussions allowing the viscous cycle to continue.

Some common offences which are experienced every day;

  • Shoplifting

  • Fraud

  • Theft from other parties

  • Disorderly conduct

  • COVID-19 threat

  • Assault

  • Damage to property

  • Breach of trespass

  • Burglary

  • Robbery

To combat the above, reduce loss and to ensure the safety of staff and members of the public, NZAP employ the following;

  • Uniformed RPS Officers

 

Uniformed officers are the first line of defence against retail crime. Representing both our clients' and NZAP interests in a friendly, professional manner, our uniformed officers keep up-to-date in real-time, events and offenders which have bearing on their immediate surroundings.

 

With a focus on deterrence and enforcement, uniformed officers are specifically trained in offender recognition and denial of entry, staff and public safety and protection, advanced first aid (physical and mental), conflict de-escalation & resolution, customer service, event reporting and communication with law enforcement.

  • Plain Clothed RPS Officers

Anonymity is key for our plain clothed officers. The ability to blend in with shoppers and identify potential and known offenders and their methods are key to success in this position. Skilled in the use of technology, plain clothed officers utilise every tool available including CCTV, licence plate and facial recognition (when available) to effectively monitor and apprehend offenders.

Plain clothed officers, as with their uniformed counterparts, are extensively trained in offender recognition and denial of entry, staff and public safety and protection, advanced first aid (physical and mental), conflict de-escalation & resolution and event reporting and communication with law enforcement.